Terms of Service

Effective Date: August 1, 2025
Last Updated: August 15, 2025

1. Agreement to Terms

By accessing or using Vertical Edge Leadership™'s website and services ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

Vertical Edge Leadership™ provides digital training materials including:

  • Professional presentation slides

  • Participant workbooks

  • Facilitator guides

  • Custom learning solutions and consultation services

3. Acceptance and Eligibility

3.1 Age Requirements

  • You must be at least 18 years old to use our Service

  • You represent that you have the legal capacity to enter into this agreement

3.2 Business Use

  • Our products are intended for professional and educational use

  • You may purchase on behalf of your organization if authorized to do so

4. Account Registration

4.1 Account Information

  • You must provide accurate, current, and complete information

  • You are responsible for maintaining the confidentiality of your account

  • You must notify us immediately of any unauthorized use

4.2 Account Responsibility

  • You are responsible for all activities under your account

  • We are not liable for losses due to unauthorized account access

5. Products and Services

5.1 Digital Training Kits

  • Each kit includes presentation slides, workbooks, and facilitator guides

  • Products are delivered as downloadable digital files

  • All products are for the purchasing organization's internal use only

5.2 Custom Services

  • Custom workshop delivery and consultation services

  • Terms for custom services will be specified in separate agreements

  • Pricing and scope detailed in individual proposals

6. Licensing and Usage Rights

6.1 License Granted

Upon purchase, we grant you a non-exclusive, non-transferable license to:

  • Use training materials within your organization

  • Modify content for your internal training purposes

  • Print materials for participants in your training sessions

6.2 License Restrictions

You may NOT:

  • Resell, redistribute, or share materials outside your organization

  • Post materials on public websites or file-sharing platforms

  • Remove copyright notices or attribution

  • Create derivative works for commercial distribution

  • Use materials for purposes other than internal training

6.3 Organizational License

  • License is granted to the purchasing organization

  • Materials may be used by employees and authorized trainers

  • Contractor access requires prior written approval

7. Intellectual Property Rights

7.1 Our Content

  • All content, designs, and materials are owned by Vertical Edge Leadership™

  • Protected by copyright, trademark, and other intellectual property laws

  • Your license does not transfer ownership rights

7.2 Third-Party Content

  • Some materials may include third-party research and citations

  • Such content remains owned by original creators

  • Usage must comply with applicable licensing terms

8. Payment Terms

8.1 Pricing and Fees

  • All prices are listed in USD unless otherwise specified

  • Prices are subject to change with reasonable notice

  • Additional taxes may apply based on your location

8.2 Payment Processing

  • Payments processed securely through Stripe and PayPal

  • You authorize us to charge your payment method

  • Failed payments may result in service suspension

8.3 Refund Policy

  • Digital Products: 30-day money-back guarantee

  • Custom Services: Refund terms specified in service agreements

  • Refund requests must include reason for dissatisfaction

  • Processing time: 5-10 business days

9. Delivery and Access

9.1 Digital Delivery

  • Products delivered via secure download links

  • Access provided immediately upon payment confirmation

  • Download links remain active for 30 days

9.2 Technical Requirements

  • Standard software required: PowerPoint, PDF reader

  • Minimum internet connection for downloads

  • Customer responsible for technical compatibility

10. Privacy and Data Protection

10.1 Data Collection

  • We collect information as described in our Privacy Policy

  • Processing complies with GDPR and applicable privacy laws

  • You consent to data processing for service delivery

10.2 Your Data Rights

  • Access, correct, or delete your personal information

  • Withdraw consent for marketing communications

  • Contact us for data protection requests

11. Prohibited Uses

You agree not to:

  • Violate any applicable laws or regulations

  • Infringe on intellectual property rights

  • Transmit malicious code or viruses

  • Attempt to gain unauthorized access to our systems

  • Use the Service for illegal or unauthorized purposes

  • Harass, abuse, or harm other users

12. Service Availability

12.1 Uptime

  • We strive for 99.9% service availability

  • Planned maintenance will be announced in advance

  • No guarantee of uninterrupted service

12.2 Technical Support

  • Support provided for product downloads and access issues

  • Response time: 24-48 hours during business days

  • Training content support available as specified

13. Disclaimer of Warranties

13.1 Service Provided "As Is"

  • No warranties regarding uninterrupted or error-free service

  • No guarantee of specific training outcomes

  • Materials provided for educational purposes only

13.2 Professional Advice

  • Content is not professional or legal advice

  • Users responsible for compliance with their industry requirements

  • Consult qualified professionals for specific guidance

14. Limitation of Liability

14.1 Damages

  • Our liability limited to the amount paid for the specific product

  • No liability for indirect, consequential, or punitive damages

  • This includes lost profits, data, or business opportunities

14.2 Exceptions

  • Limitations do not apply where prohibited by law

  • Gross negligence and willful misconduct not excluded

15. Indemnification

You agree to indemnify and hold us harmless from claims arising from:

  • Your use of our products or services

  • Violation of these Terms

  • Infringement of third-party rights

  • Your negligent or wrongful conduct

16. Termination

16.1 Termination by You

  • You may terminate your account at any time

  • Downloaded materials may continue to be used per license terms

  • No refunds for unused portions of annual subscriptions

16.2 Termination by Us

  • We may terminate accounts for Terms violations

  • Notice will be provided except for serious breaches

  • Upon termination, your right to access the Service ceases

17. Governing Law and Jurisdiction

17.1 Applicable Law

  • These Terms governed by [Your State/Country] law

  • Disputes resolved in [Your Jurisdiction] courts

  • GDPR compliance for EU residents

17.2 Dispute Resolution

  • Good faith negotiation required before litigation

  • Mediation preferred for dispute resolution

  • Class action waivers where legally permitted

18. Changes to Terms

18.1 Modifications

  • We may modify these Terms at any time

  • Material changes will be communicated via email

  • Continued use constitutes acceptance of modified Terms

18.2 Notice Period

  • 30 days notice for material changes

  • Immediate effect for legal compliance changes

  • Updated "Last Modified" date indicates recent changes

19. Severability

If any provision of these Terms is found unenforceable:

  • Remaining provisions continue in full effect

  • Invalid provisions replaced with similar enforceable terms

  • Overall agreement remains binding

20. Contact Information

For questions about these Terms:

Email: info@verticaledgeleadership.com
Subject Line: "Terms of Service Inquiry"
Business Address: 5 Brewster Street # 517, Glen Cove, NY 11542

21. Additional Provisions

21.1 Force Majeure

  • Neither party liable for delays due to circumstances beyond reasonable control

  • Includes natural disasters, government actions, and technical failures

21.2 Assignment

  • You may not assign your rights under these Terms

  • We may assign our rights with reasonable notice

21.3 Entire Agreement

  • These Terms constitute the complete agreement

  • Supersedes all prior communications and proposals

  • May only be modified in writing


These Terms of Service are designed to comply with applicable laws including GDPR. For specific legal advice, consult with a qualified attorney.